Privacy Policy

ELAXTIC is particularly sensitive to the protection of personal data of the users of the website's services. Through this Privacy Policy (or Data Protection Policy), it informs USERS of the website: https://www.elaxtic.com, about the uses to which personal data collected on the website are subjected, so that they can freely and voluntarily decide whether to provide the requested information.

ELAXTIC reserves the right to modify this Policy in order to adapt it to legislative changes, case law criteria, industry practices, or the interests of the entity. Any modifications to the Policy will be announced with due notice.

1.1. RESPONSIBLE PARTY

The Controller of personal data processing is COMFORT & DREAMS, with a registered address at Polígono de O Sangal S/N 36130 Cerdedo, Pontevedra (Spain) Email: info@comfortdreams.es

1.2. CONTACT FORM

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation or GDPR), it is informed that your personal data collected through the contact form will be processed on behalf of COMFORT & DREAMS as the data controller, in order to manage and respond to information requests, inquiries, complaints, obtain users' opinions regarding the products offered on this website, and send information of interest about new promotions, products, services, or activities of our company. The personal data processed on the Website are declared in a private file registered with the Spanish Data Protection Agency, for the purpose of responding to inquiries, managing our services, or sending information about our services and promotions, provided that the User has given consent to such use.

The legal basis that legitimizes the processing of your personal data is the consent expressed by the user through the completion and submission of the corresponding form, for the aforementioned purposes.

Personal data will be retained for as long as necessary to fulfill the purpose of the communication and, if applicable, for as long as the user has not objected to the sending of commercial communications.

Furthermore, in order to ensure that the data in our files, whether computerized or on paper, correspond to reality, efforts will be made to keep them updated. To this end, the User must make the changes directly when enabled to do so or by contacting the corresponding area or department of COMFORT & DREAMS through a reliable means of communication.

Personal data will not be transferred or disclosed to third parties, except in cases necessary for the development, monitoring, and fulfillment of the aforementioned purposes, as provided by law.

If you no longer wish to receive emails from COMFORT & DREAMS, simply send a message to info@comfortdreams.es, indicating your email address and your desire to unsubscribe.

Likewise, we inform you that at any time, the data subject may exercise the rights granted to them by the GDPR, which are:

- Right to request access to personal data concerning the data subject,
- Right to request rectification or erasure of personal data,
- Right to request the restriction of the processing of personal data,
- Right to object to the processing of personal data,
- Right to data portability.

The data subject may exercise these rights by submitting a request accompanied by a photocopy of their ID card (D.N.I.) and specifying which of these rights they wish to exercise, sent to the address of COMFORT & DREAMS with registered address at Polígono de O Sangal S/N 36130, Cerdedo, Pontevedra (Spain). Alternatively, they may send an email to info@comfortdreams.es

If you believe that your right to the protection of personal data has been violated, you may file a complaint with the Spanish Data Protection Agency (www.agpd.es).

1.3. SECURITY MEASURES

Finally, it is informed that COMFORT & DREAMS implements the technical and organizational measures required by law in its information system, in order to ensure the security and confidentiality of the stored data, thus preventing its alteration, loss, unauthorized access, or processing.

If you have any questions about this Privacy Policy, please contact us by sending an email to info@comfortdreams.es.